Frequently asked questions

Which countries can I send to

Over one hundred and fifty countries. Start a top-up and enter the number to see the operators we cover.

How can I pay

Card and Bancontact, through our payment provider. Wakafon never sees your card details.

Do I get a receipt

Yes. We email a receipt as soon as the top-up is delivered, and every order stays visible in your account.

When do you refund

Whenever we take your money and the top-up does not reach the recipient. The refund goes back the way you paid.